Morton Fox (mortonfox) wrote,
Morton Fox
mortonfox

  • Mood:

Lawsuit-happy Customers

Where is it written that a great weekend must be followed by crap on Monday? Just found out this morning that a customer is planning to sue us because of a software problem. Wow! Who took a truck and backed over their breakfast cereal? This is especially unbelievable as we only received the debugging log files from them today! This is one time when I think the prudent course of action would be to recommend a competitor because no contract is worth that kind of aggravation. Boy, there are difficult customers and there are difficult customers.

Tried to call the EZ-Pass Service Center this morning but it was closed. Gee, what day is it today? Columbus Day! Duhh! Oh well... I'll just have to call tomorrow and run up more toll violations in the meantime. Ack.

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