What we apparently call a hot customer, (with this weather? no surprise) who didn't apply the workaround that I provided and refuses to acknowledge that it's a problem with his own darn network setup, now wants someone on-site over the weekend. So everyone else has to be on-call in case the poor fellow who's going on-site needs assistance from home base. Sheesh, the things we have to do for a customer who probably won't appreciate it and will cancel the contract anyway.
Oh well... it's not like there are that many geocaches left to find.